Computer does not allow same phone number registered under two or more PINLESS accounts. Since you attempted to create another PINLESS account for same phone number, computer converted it into a new PIN account to avoid conflict with the old PINLESS account your phone number is already assigned to. Please call customer service to transfer fund from the new duplicate account to the old PINLESS account; you may also RECHARGE your account by phone (dial any Access Number and press * # when account balance is announced and follow the voice prompt) and ask for a full refund from the incorrect transaction for duplicate account.
No. Entering '1' in front of your phone number will not work as PINLESS. You only enter '1' in front destination number while dialing any domestic/Canadian (or any other 1+) phone number.
Depending on your device and type of softphone installed, configuration may differ from one to the other. In general, these are the basic information needed to configure softphones:
To get the promotional economy rate, simply add 9 in front of Bangladesh country code; so, it will be 98801 or 01198801 instead of 8801 or 0118801. This will get you 2.9c/min to any Bangladesh mobile phones 24/7 (limited time offer, first come first serve, subject to availability). This promotion is for Bangladesh Mobile phones only, Land Line (T&T) phone numbers are not included in this special discount.
'1' is actually the country code for USA/Canada (and few others) and we are required to use it for domestic as well.
'SPEED DIAL' is to pre-program where to call to (the DESTINATION number ) ... input country code, city code and number; for US/Canada (or any 1plus destinations), put 1 plus the 10 digit number, without any hyphen, space or parenthesis and 'ALLOW PHONES TO CALL FROM' is to pre-program where to call from ( the ORIGINATION number) ... input country code, city code and number; for US/Canada (or any 1plus destinations), DO NOT put 1, simply 10digit area code plus number without any hyphen, space or parenthesis.
Many uses our service as domestic long distance alternative; please note, we do not support FAX capability.
Absolutely, any PINLESS account works both ways:
a) as PIN (activation required), as long as you can reach any of our access numbers, while calling from a phone (which is not listed under "allow phones to call from").
b) as PINLESS, by adding your overseas phone number under "allow phones to call from"; be sure to include the complete phone number (country, city code & number). For country code 1 (such as Canada, Dominican Republic etc.), DO NOT put 1, simply 10digit area code without any hyphen, space or parenthesis.
Unless you are using another VoIP technology on your phone, there is no hardware or software limitation from our end dictating Speed Dial usage. It merely eliminate the need for entering long destination numbers. Also, inadvertent pressing of 'send' button after entering complete destination number may throw the call over your cellphone network, not Universal-Call; whereas speed dial entry usage eliminates your unwanted/mistaken 'send' entries over cell phone network, as single digit doesn't mean any destination number to them. '#' (pound, hash or number) sign to calling card industry is like a 'period' in English sentence... it tells the server that all digits in a destination number has been entered; so, it saves you about 2 to 3sec waiting time before it sends the destination number to place a call.
There'll allways be more to know.
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